Medicare Resources
Choosing a Medicare plan can be confusing and overwhelming. We’re here to help guide you through the process of choosing a plan that best suits your needs. Use the resources here to help answer your questions. Don’t see the answer you need? Get in touch and we’ll connect you with an agent who can help.
Speak to A Licensed Agent
Choosing A Medicare Plan
When faced with the task of choosing a Medicare plan it can be helpful to start with an assessment of your lifestyle and healthcare needs. From reviewing your current coverage to looking ahead to plan for your lifestyle, use our guide at the link below for an overview of all the factors you should consider when preparing for the enrollment period.
Am I Eligible for Medicare?
Generally, adults are eligible for Medicare if they or their spouse worked for at least ten years in Medicare-covered employment and are 65 years old. They also must be a citizen or permanent resident of the United States. If an individual is not 65, they might also qualify for coverage if they have a disability or end-stage renal disease (permanent kidney failure requiring dialysis or transplant). Read our simple guide at the link below.
When Do I Need to Enroll in Medicare?
There are strict enrollment dates for Medicare plans so be sure to plan ahead so you are prepared to make a decision when the enrollment period begins. Use the schedule below to for Medicare Enrollment Dates and Guidelines.
When Should I Buy A Medicare Supplement Policy?
The best time to buy a Medicare Supplement (Medigap) policy is during your Medigap Open Enrollment Period, which is the six-month period that begins on the first day of the month in which you turn 65 or older and have enrolled in Part B. (Some states have additional Open Enrollment Periods.) After this enrollment period, you may not be able to buy a Medigap policy. If you are able to buy one, it may cost more.
If you delay in Part B because you have group health coverage based on your (or your spouse’s) current employment, your Medigap Open Enrollment Period won’t start until you sign up for Part B.
Learn more about Medigap at the link below.
How Do I Get Prescription Coverage with Medicare?
Medicare Part D Prescription Drug Plan helps cover prescription drug costs and other Medicare components that are commonly needed by those on Medicare. There are specific guidelines for enrollment into Medicare Part D. Learn more at the link below.
Medicare FAQs & Directory
Use the resources below to find answers to your specific Medicare questions or to get general or claims-specific Medicare information and important telephone numbers. If you need help in a language other than English or Spanish, say “Agent” to talk to a customer service representative.
- 1 800 633 4227
- TTY 1 877 486 2048
- www.medicare.gov
To get free personalized Medicare counseling on decisions about coverage; help with claims, billing, or appeals; and information on programs for people with limited income and resources.
- Call 1 800 MEDICARE to get the telephone numbers of SHIPs in other states.
To get a replacement Medicare card; change your address or name; get information about Part A and/or Part B eligibility, entitlement, and enrollment; apply for Extra Help with Medicare prescription drug costs; ask questions about premiums; and report a death.
- 1 800 772 1213
- TTY 1 800 325 0778
- www.ssa.gov
To get information on whether Medicare or your other insurance pays first and to report changes in your insurance information.
- 1 800 999 1118
- TTY 1 800 318 8782
To get information about TRICARE for Life and the TRICARE Pharmacy Program.
- 1 866 773 0404 (TFL)
- TTY 1 866 773 0405
- 1 877 363 1303 (Pharmacy)
- TTY 1 877 540 6261
- www.tricare.mil/mybenefit
Office of Inspector General—If you suspect Medicare fraud.
- 1 800 447 8477
- TTY 1 800 377 4950
- www.stopmedicarefraud.gov
If you think you were discriminated against or if your health information privacy rights were violated.
- 1 800 368 1019
- TTY 1 800 537 7697
- www.hhs.gov/ocr
If you’re a veteran or have served in the U.S. military.
- 1 800 827 1000
- TTY 1 800 829 4833
- www.va.gov
To get information about the Federal Employee Health Benefits Program for current and retired Federal employees.
- 1 888 767 6738
- TTY 1 800 878 5707
- www.opm.gov/healthcare-insurance
If you have benefits from the RRB, call them to change your address or name, check eligibility, enroll in Medicare, replace your Medicare card, and report a death.
- Local RRB office or
- 1 877 772 5772
To ask questions or report complaints about the quality of care for a Medicare-covered service or if you think your service is ending too soon. Call 1 800 MEDICARE to get the telephone number for your QIO.